Tuesday, 30 January 2018

Fruits to eat when one is coughing - in Chinese

Up to 25 hawker centres to charge deposit for food trays

Customers will soon have to pay a tray deposit at up to 25 existing hawker centres, in a bid to boost productivity and encourage customers to return their trays, according to media reports.

Marsiling Mall Hawker Centre and Bukit Merah Hawker Centre are the first two hawker centres to introduce the automated tray return system (ATRS). The two hawker centres have also launched centralised dishwashing (CDW) services.

Customers currently pay a tray deposit of $0.50 and $1, respectively, at these hawker centres when they buy their food, which is refunded when they return their trays at the ATRS. This allows cleaners to focus on cleaning the tables, allowing for a faster turnaround.

Used trays, crockery and cutlery are transported to a centralised dishwashing area, where they are cleaned in an industrial-scale automated dishwashing machine.

Ref: https://sg.news.yahoo.com/25-hawker-centres-charge-deposit-food-trays-reports-092536270.html

Forum: Loophole in foodcourt's tray return system

The foodcourt at the new Marsiling Mall has adopted the automated tray system, where customers pay a deposit of $1 when they purchase their meals and are refunded when they return their trays to a central collection point.

However, the system is not as successful as it should be.

I have noticed that hawkers allow customers to refuse a tray when buying food and exclude the $1 deposit from their bill.

These customers have their meal then leave their used utensils behind, and do not return them to the central collection point.

As a result, cleaners have to collect the utensils, leaving them with less time to focus on other tasks, such as keeping the tables clean.

It is clear that such customers chose not to receive a tray to avoid returning them after their meals.

For the tray-returning habit to develop, the management should make it mandatory for customers to be issued a tray. Hawkers should play their part and cooperate.

Otherwise, the automated tray return system would become a white elephant.

Sean Lim

Ref: http://str.sg/oU3a