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The first time 10-year-old Jordie Rowland, who has autism, came into the barber shop, it was a "disaster", barber Lisa Ann McKenzie said.
But two years later, she gave him a full haircut for the first time. Everyone cried.
By the time Jordie's haircut was a success, he was far from her only autistic customer.
Word had gotten around town that she was pretty good with special-needs children and she had started cutting the hair of many other "special kids", as she calls them.
Ms McKenzie, who is a cancer survivor, said she believes that she beat cancer for a reason. "Maybe the reason is to do something like this," she said. "To increase understanding for these kids."