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Critically ill infants may receive better care in the hospital when their parents take the time to thank doctors and nurses than when families do not express any gratitude, a small study suggests.
"Small expressions of gratitude originating from the patients or their families (but not from a medical authority) facilitate patient care and enhance patient safety," said lead study author Dr Arieh Riskin, director of the neonatal intensive care unit (NICU) at Bnai Zion Medical Center in Haifa, Israel.
"While this is something that many long assumed to be true, the effects were never systematically demonstrated," Riskin said by email. "More importantly, the magnitude of the effect is substantially larger than we ever expected, explaining far more of the variance in team performance outcomes than many other patient safety interventions typically implemented."
Read more @ https://www.channelnewsasia.com/news/health/babies-may-get-better-hospital-care-when-parents-say-thanks-11337976