Thursday, 29 August 2019

Scam warning: Singtel warns about scam calls involving fake technicians, customer service officers

Singtel on Wednesday (Aug 28) warned of a scam targetting the personal details of its customers.

There have been callers claiming to be a Singtel technician or customer care officer, offering to troubleshoot customers' Internet connection, said the telco.

These callers ask for personal details including NRIC numbers, Wi-Fi passwords and router numbers.

"This is a scam," said the company. "Singtel does not ask for Wi-Fi passwords and router numbers during troubleshooting calls."

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